Picket · Cleaning and facilities field operations · By Eyona Software Development

Field-operations software for cleaning and facilities teams.

Q: What happens when there is no signal or the power is out?

Picket is offline-first. Scans, issue-log entries and photos are captured on the device and sync automatically the moment signal returns. Patchy coverage and load-shedding do not stop an operative from working or break the record.

Q: How is the occurrence and issue log tamper-evident?

Entries are append-only and hash-chained, each locked to a timestamp and location with photo and voice attachments. You get a one-tap PDF export for a client, an insurer or your own records, covering defects, hazards, damage and incidents found on site.

Q: How does Picket help me settle billing disputes?

Every round is proof-of-presence: geofenced, time-stamped, with a photo at each area or task. Attendance is captured on geofenced clock-in, and the monthly SLA proof-of-service report ties rounds walked, attendance and issues handled together. When a client queries whether the work was done, you send the record instead of arguing from memory.

Q: What does Picket cost?

Picket is modular. Picket Core is a once-off setup of R15,000 to R90,000 scaled to the size of your firm, then a monthly plan: R45 per active staff member per month, tapering to R28 as your headcount grows, with a R2,500 monthly floor. Or pick a flat band: Starter R2,500 (up to 50 staff), Growth R6,500 (51 to 150), Scale R11,000 (151 to 300), Scale+ R14,000 (301 to 500). Core includes hosting, updates, support and a site allowance (5 to 60 sites by band, then R250 a month per additional site). The optional Scheduler module adds R25 per active staff member per month on top of any Core plan, with no separate setup fee and no separate floor. All prices exclude VAT.

Q: We service many client sites. How does that work?

All your sites live in one Picket account. Each client site, building or facility gets its own geofence, areas and tasks, SOPs and monthly SLA report, and each client can get a read-only view of just their own site. Billing stays per active staff member across your firm, and each plan includes a site allowance: 5 sites on Starter, 15 on Growth, 30 on Scale, 60 on Scale+, then R250 a month per additional active site. A single-building client buying directly starts at Starter, R2,500 a month.

Q: What is the Scheduler module and what does it add?

The Scheduler module is an optional add-on to any Picket Core plan at R25 per active staff member per month, using the same active-staff count as Core, with no separate setup fee and no separate floor. It adds recurring shift patterns, including rotating cycles like 12-hour and four-on-four-off, site rosters with posts and coverage per site, applying a pattern across a month with a clash-checking preview and undo, staff-to-shift assignment, roster-fed timesheets with no-show, zero-hours and out-of-geofence exceptions, and a Supervisor to HR to Director approval close into a locked payroll export. It costs less than standalone rostering tools charge for rostering alone, and it lives in the same platform as your rounds, issue log and time and attendance.

Q: Does Picket replace my cleaners or my supervisors?

No. Picket assists your operatives, it does not replace them. It is the field-operations layer your cleaners and supervisors use on the ground, and the proof layer you show the client. It runs on the phone your staff already carry.

Picket gives contract cleaning companies and facilities-management firms one app to prove the work was done. Proof of presence at every area and task, SLA proof-of-service reports that settle billing disputes, and accurate attendance, built for firms with staff spread across client sites. Every price is published on this page.

Email us for a demo See what it does

Built for SA cleaning and FM firms with dispersed, on-site teams

Proof on every roundPhone-native NFC and QR at each area or task, with GPS, timestamp and photo. No proprietary baton.
Works with no signalOffline-first for patchy coverage and load-shedding. Everything syncs when signal returns.
The operative is safePanic, man-down and no-check-in escalation for cleaners and operatives working alone, early or late.

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See it on your operation

Want a walkthrough on your sites?

Tell us how many staff and client sites you run and how you prove service today. We will reply by email with a tailored walkthrough of Picket for your firm: rounds and proof-of-presence, the SLA report, the occurrence and issue log, and contractor sign-in, in one app.

Email us for a demo

No call required. We reply by email, usually same day, with a walkthrough tailored to your cleaning or facilities operation and a practical first deployment path.

Email us for a demo

The problem

You live and die on proof of service.

A contract cleaning or facilities firm has to prove its teams turned up, did the rounds and handled what they found, across sites you do not sit at. When a client queries the work, or holds an invoice, the answer cannot be a WhatsApp message and a manager's memory. It has to be a record.

The enterprise workforce tools that do this are priced for national operators and sold on subscription only. So the small and mid firm makes do: a paper sheet, a group chat and a spreadsheet, and loses the argument every time a site is disputed. Picket gives you the field discipline of a big operator, priced for your reality.

Billing disputes you cannot win

A client says the work was not done and withholds payment. Without time-stamped proof at each area, you argue from memory and lose.

No proof of the round

A cleaner signs a sheet in the morning. There is nothing to show an area was actually reached and serviced at the time it should have been.

A lone operative, no lifeline

If an operative on an early or late shift is hurt or collapses on a quiet site, nobody knows until a call that never comes.

Attendance nobody can reconcile

Hours from a paper sheet never match what the roster said, so payroll and client billing both take the guesswork.

What it does

Three core jobs, done properly, in one app.

The operational field tools a cleaning or facilities firm actually runs on, built for South African conditions and priced for a small or mid team, with an optional Scheduler module for rosters on top.

Rounds and proof-of-presence

Phone-native scans at each area or task that prove the round was walked, when it should have been, by whom.

NFC or QR at each area or task, no proprietary baton or dock
GPS, timestamp and photo on every scan
Geofenced clock-in, offline-first with automatic sync
Recurring round order with push-prompts for the next round
Missed-area alerts, live and historical round views

Digital occurrence and issue log

A tamper-evident record of defects, hazards, damage and incidents found on site, tied to the site and the time, that holds up when it is questioned.

Hash-chained, append-only entries
Timestamp and location locked on every entry
Photo and voice attachments, structured issue types
One-tap PDF export for clients, insurers and your own records

Site access and contractor sign-in

Know who is on the client site: your operatives, sub-contractors and visitors signed in and out, with a clean, POPIA-minimal record.

Contractor and visitor sign-in and sign-out
QR or PIN passes
ID capture at the entrance, POPIA-minimal
POPIA-minimal retention by design

Optional module

Scheduler: rosters and the payroll close

Add rostering on top of Core when you need it. Recurring shift patterns, including rotating cycles like 12-hour four-on-four-off, site rosters with posts and coverage per site, applying a pattern across a month with a clash-checking preview and undo, staff-to-shift assignment, and roster-fed timesheets that surface no-show, zero-hours and out-of-geofence exceptions and flow into a Supervisor to HR to Director approval close into a locked payroll export. R25 per active staff member a month, on any Core plan.

Lone-worker safety

It knows when the operative is in trouble.

Cleaners and operatives often work alone, early in the morning or late at night, on a client site with nobody else around. Most field apps only tell you a task was missed. Picket is built to tell you something has happened to the person.

A panic call, a phone that stops moving, a check-in that never comes: each one escalates up the chain, from supervisor to ops to client, until someone responds.

Panic and SOS with silent duress

An operative can raise the alarm openly, or trigger a silent duress signal that looks like nothing to an attacker.

Man-down detection

The phone's accelerometer flags a fall or a long lack of movement and raises an alert on the operative's behalf.

No-check-in and lone-worker escalation

A dead-man timer expects a check-in. When it does not arrive, the alert chains from supervisor to ops to client.

Why Picket

Everything a small or mid firm needs, nothing it does not.

The cross-cutting strengths that make Picket a fair, complete tool rather than a stripped-down enterprise product.

Proof that settles billing disputes

Time-stamped, geofenced proof-of-presence at each area, attendance from clock-in, and the monthly SLA report tie together so a queried invoice is answered with the record.

Offline-first, by design

Patchy signal and load-shedding are the norm here, so Picket captures on the device and syncs automatically when the connection is back.

Multi-site operations dashboard

Every client site, round and open issue on one screen for the supervisor and ops team, without a dedicated control room.

Client SLA proof-of-service

The report that renews a contract and settles a dispute: rounds walked, issues handled and response times, ready to send the client each month.

Rostering and payroll close

Hours from geofenced clock-in flow out to SimplePay, Pastel and Sage formats without re-keying. The optional Scheduler module adds shift rosters and the Supervisor to HR to Director approval close on top.

POPIA-aligned throughout

Personal information is minimised and retention is controlled by design, from sign-in records to issue-log attachments.

The phone they already carry

No proprietary baton, no dock, no extra device to lose or maintain. Cleaners and operatives use the Android or iOS phone in their pocket.

AI only where it helps

We do not force AI in. It is optional and used only where it genuinely helps, such as ID OCR at sign-in. The core is solid software.

Why us

One app for the whole field, at a price a small firm can actually say yes to.

Nobody local bundles rounds and proof-of-presence, the occurrence and issue log, site access and optional rostering into one app for cleaning and facilities teams. That integration, plus pricing published right on the page, is the point.

You stop paying for several disconnected tools, or making do with paper and WhatsApp, and get one record that ties the round, the issue and the attendance together, with rostering that feeds the same timesheets when you add the Scheduler module.

One integrated record

Rounds, issue log, site access and optional rostering in one app, not several logins that never reconcile.

Once-off or monthly

Built for South African firms and South African budgets, with a once-off option, not subscription-only.

Built for our conditions

Offline-first and POPIA-aligned from the start, because patchy signal and compliance are not edge cases here.

Built for every role

The right view for each person.

One product, four roles, so the cleaner, the supervisor, the client and the admin each see exactly what they need.

Cleaner or operative

A simple mobile app: scan areas and tasks, log issues, raise a panic and check in, on the phone they already carry.

Supervisor and ops

Web and mobile: live rounds, issues and lone-worker safety across sites, with escalation chains, and optional rostering and the payroll-approval close.

Client and building manager

A read-only view of the proof that matters: rounds walked, issues handled and the SLA report each month.

Admin

Manage sites, staff, areas and tasks, and clients, and configure the SOP and escalation for the firm.

Pricing

Transparent pricing, published on the page.

Picket is modular. Start with Picket Core, the full field-operations platform from R2,500 a month, and add the optional Scheduler module when you want rosters and the payroll-approval close. We publish every number right here so you can budget before you email us.

Picket Core

The field-operations platform your cleaners and supervisors run every day.

Once-off setup	R15,000 to R90,000
Then monthly	From R2,500

Rounds, occurrence and issue log, site access, SLA proof-of-service, time and attendance and payroll CSV export.

Core plus Scheduler

Add rosters and the payroll-approval close on top of any Core plan.

Your Core plan	As above
Scheduler, per active staff member / month	+ R25
Extra setup and floor	None

Shift patterns, site rosters, staff-to-shift assignment, roster-fed timesheets and a Supervisor to HR to Director approval close.

Picket Core

The complete field-operations platform. A once-off setup, then a simple monthly plan, priced per active staff member or in a flat band, your choice.

Setup, once-off

R15,000 to R90,000

Scaled to the size of your firm. We configure your sites, areas and tasks, SOPs and escalation chains, and onboard your cleaners and supervisors. Full band breakdown below.

Then, monthly

From R2,500 / month

Per active staff member, or a flat band, whichever suits you. A R2,500 monthly floor means the smallest firm always knows its minimum. Hosting, updates and support included.

In every Core plan

Rounds and proof-of-presence
Digital occurrence and issue log
Site access and contractor sign-in
Time and attendance with geofenced clock-in
Lone-worker safety escalation
Multi-site dashboard, SLA reports and payroll CSV export

No per-scan meter and no lock-in tricks. Site access and contractor sign-in is included from the Growth plan up, and available on Starter as an add-on from +R599/month. All your client sites run in one account, each with its own geofence, areas and tasks and SLA report, and each plan includes a site allowance (5 to 60 sites by band, then R250/month per additional site). The same core toolkit is in every plan, you are only choosing how you want to be billed.

Per active staff member

Pay for the staff you actually deploy. The rate drops as you grow.

Active staff	Per staff member / month
1 to 50	R45
51 to 150	R38
151 to 300	R32
301 to 500	R28
500+	By arrangement

A monthly floor of R2,500 applies: a firm with up to about 55 staff simply pays the floor, nothing more.

Or a flat band

Prefer one fixed number every month? Pick the band that fits your team.

Plan	Covers	Per month
Starter	Up to 50 staff	R2,500
Growth	51 to 150 staff	R6,500
Scale	151 to 300 staff	R11,000
Scale+	301 to 500 staff	R14,000

Same features in every band, and each band includes a site allowance: Starter 5, Growth 15, Scale 30, Scale+ 60, then R250/month per additional site. You are choosing how you are billed, not what you get.

Scheduler module (optional)

Add rosters and the payroll-approval close on top of any Core plan. One flat rate per active staff member, using the same active-staff count as your Core plan.

Scheduler module

+ R25 / active staff member / month

Added on top of any Core plan, whether you are on the per-staff rate or a flat band. Same active-staff count as Core. No separate setup fee and no separate monthly floor.

A worked example

R6,500 + R2,500 = R9,000

A firm on the Growth band with 100 active staff pays R6,500 for Core, plus 100 staff at R25 for the Scheduler module, so R9,000 a month all in.

What the Scheduler module adds

Recurring shift patterns, including rotating cycles like 12-hour and four-on-four-off
Site rosters with posts and coverage per site
Apply a pattern across a month with a clash-checking preview, then apply or undo
Staff-to-shift assignment with coverage per site tracked
Roster-fed timesheets with exceptions surfaced: no-show, zero-hours and out-of-geofence
A Supervisor to HR to Director approval close, then a locked payroll export

At R25 per active staff member, the Scheduler module costs less than standalone rostering tools charge for rostering alone, and it lives in the same platform as your rounds, issue log and time and attendance. Choose Picket Core on its own, or Core plus Scheduler.

Prices shown in Rands, excluding VAT. Picket Core setup bands: Starter, up to about 50 staff, R15,000 to R25,000 · Growth, about 50 to 250 staff, R35,000 to R60,000 · Scale, about 250 to 500 staff, R60,000 to R90,000. The Scheduler module is R25 per active staff member per month, added to any Core plan, with no separate setup fee or floor.

Running a security or guarding operation too?

This is the cleaning and facilities face of Picket. If you run a guarding operation, the same app is set up for security field operations on its own page: see Picket for security field operations.

See Picket for security

Questions

The things firms actually ask.

Straight answers, before you spend a minute on a form.

Do cleaners or operatives need special hardware or a proprietary baton?

No. Picket uses the phone the cleaner or operative already carries. Areas and tasks are marked with plain NFC tags or printed QR codes, so there is no proprietary baton and no docking station to buy or maintain.

What happens when there is no signal or the power is out?

Picket is offline-first. Scans, issue-log entries and photos are captured on the device and sync automatically the moment signal returns. Patchy coverage and load-shedding do not stop an operative from working or break the record.

How is the occurrence and issue log tamper-evident?

Entries are append-only and hash-chained, each locked to a timestamp and location with photo and voice attachments. You get a one-tap PDF export for a client, an insurer or your own records, covering defects, hazards, damage and incidents found on site.

How does Picket help me settle billing disputes?

Every round is proof-of-presence: geofenced, time-stamped, with a photo at each area or task. Attendance is captured on geofenced clock-in, and the monthly SLA proof-of-service report ties rounds walked, attendance and issues handled together. When a client queries whether the work was done, you send the record instead of arguing from memory.

What does Picket cost?

Picket is modular. Picket Core is a once-off setup of R15,000 to R90,000 scaled to the size of your firm, then a monthly plan: R45 per active staff member per month, tapering to R28 as your headcount grows, with a R2,500 monthly floor. Or pick a flat band: Starter R2,500 (up to 50 staff), Growth R6,500 (51 to 150), Scale R11,000 (151 to 300), Scale+ R14,000 (301 to 500). Core includes hosting, updates, support and a site allowance (5 to 60 sites by band, then R250 a month per additional site). The optional Scheduler module adds R25 per active staff member per month on any Core plan, with no separate setup fee or floor. All prices exclude VAT. The full tables are in the pricing section above.

We service many client sites. How does that work?

All your sites live in one Picket account. Each client site, building or facility gets its own geofence, areas and tasks, SOPs and monthly SLA report, and each client can get a read-only view of just their own site. Billing stays per active staff member across your firm, and each plan includes a site allowance: 5 sites on Starter, 15 on Growth, 30 on Scale, 60 on Scale+, then R250 a month per additional active site. A single-building client buying directly starts at Starter, R2,500 a month.

What is the Scheduler module and what does it add?

The Scheduler module is an optional add-on to any Picket Core plan at R25 per active staff member per month, using the same active-staff count as Core, with no separate setup fee or floor. It adds recurring shift patterns (including rotating cycles like 12-hour and four-on-four-off), site rosters with posts and coverage per site, applying a pattern across a month with a clash-checking preview and undo, staff-to-shift assignment, roster-fed timesheets with no-show, zero-hours and out-of-geofence exceptions, and a Supervisor to HR to Director approval close into a locked payroll export. It costs less than standalone rostering tools charge for rostering alone, and it lives in the same platform as your rounds, issue log and time and attendance.

Does Picket replace my cleaners or my supervisors?

No. Picket assists your operatives, it does not replace them. It is the field-operations layer your cleaners and supervisors use on the ground, and the proof layer you show the client. It runs on the phone your staff already carry.

Get started

See it on your operation.

Tell us how many staff and client sites you run, and what you use today. We will reply by email with a tailored quote and a practical first deployment path for your firm. We are onboarding our first pilot firms now.

A tailored quote, scoped up front
A first deployment path for your sites
No call required, we reply by email, usually same day

Email us for a demo: info@eyonasoftware.co.za · Typically replies same day